Legal

Privacy Policy

Last updated March 27, 2026

Reimbursa, Inc. ("Reimbursa", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

Account Information. When you create an account, we collect your name, email address, company name, and role.

Workforce and Claims Data. To deliver our services, we process data you submit about your workforce reimbursement claims, including employee information, training records, wage data, and board correspondence.

Usage Data. We automatically collect information about how you interact with our platform, including IP addresses, browser type, pages visited, and timestamps.

Communications. If you contact us, we retain records of that correspondence.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Reimbursa platform
Process your workforce reimbursement claims and run Preflight QA
Monitor workforce board policy changes and notify you of impacts to your claims
Communicate with you about your account, updates, and support requests
Analyze usage patterns to improve our services
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers. We engage trusted third-party vendors (cloud hosting, analytics, payment processors) who are contractually obligated to protect your data.

Legal Requirements. We may disclose information if required by law, court order, or governmental authority.

Business Transfers. In the event of a merger, acquisition, or sale, your information may be transferred as part of that transaction.

4. Data Retention

We retain your data for as long as your account is active or as necessary to provide our services. You may request deletion of your data at any time by contacting us at privacy@reimbursa.com.

5. Security

We implement industry-standard security measures including encryption at rest and in transit, SOC 2 Type II controls, and regular penetration testing. See our Security page for full details.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. Contact us at privacy@reimbursa.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our platform.

8. Contact

Questions about this Privacy Policy? Contact our Data Protection team at privacy@reimbursa.com.