These Terms of Service ("Terms") govern your access to and use of the Reimbursa platform and services provided by Reimbursa, Inc. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using the Reimbursa platform, you confirm that you are at least 18 years old, have the authority to enter into this agreement on behalf of your organization, and agree to these Terms and our Privacy Policy.
2. Description of Services
Reimbursa provides workforce reimbursement intelligence services including, but not limited to: rules intelligence encoding, preflight QA for claim submissions, claim visibility and tracking, policy monitoring, and related tools accessible via our web platform and API.
3. Accounts and Access
You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at security@reimbursa.com of any unauthorized access to your account. We reserve the right to suspend accounts that violate these Terms.
4. Acceptable Use
You agree not to:
5. Data and Confidentiality
You retain ownership of all data you submit to the platform. By using our services, you grant Reimbursa a limited license to process your data solely to provide and improve the services as described in our Privacy Policy.
Reimbursa's proprietary rules packs, platform code, algorithms, and board intelligence data are confidential and may not be copied, distributed, or disclosed to third parties.
6. Fees and Payment
Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We may modify pricing with 30 days advance notice. Continued use after a pricing change constitutes acceptance.
7. Disclaimers
Reimbursa provides decision-support intelligence, not legal advice. Our rules packs reflect our best interpretation of workforce board policies, but we make no guarantee of claim approval. You remain solely responsible for the accuracy of submitted claims.
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, REIMBURSA'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE FEES PAID BY YOU IN THE THREE MONTHS PRECEDING THE CLAIM. REIMBURSA IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
9. Termination
Either party may terminate this agreement at any time. Upon termination, your access to the platform will cease. Provisions that by their nature should survive termination will continue to apply.
10. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Disputes shall be resolved by binding arbitration under the AAA Commercial Arbitration Rules.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes with at least 14 days advance notice. Continued use after the effective date constitutes acceptance.
12. Contact
Questions about these Terms? Contact us at legal@reimbursa.com.